Michelle is a highly skilled corporate professional with nearly 30 years’ experience in footwear/apparel supply, the majority of which, she was responsible for managing the operational requirements of all US and Canada retailers for global brand PUMA and Cobra Golf finishing strong in 2025 as Senior Director of Supply Chain Compliance. 

While navigating through several market and global challenges such as changes in leadership, layoffs, brand acquisitions, 9/11, COVID, and most recently tariffs, she focused attention on effective efficiencies by creating multi department collaborative groups with internal and external stakeholders, designing, documenting, and distributing process solutions, and fostering relationships with key brand retailers such as Amazon, Dicks’s Sporting Goods, Porsche, and FGL Canada.

 

Career Key accomplishments and responsibilities include, 

• Creator and facilitator of cross functional quarterly Supply Chain round up summits focused on team engagement, employee spotlight recognition, workflow status transparency, and state of the business.

• Co-facilitator for yearly Supply Chain department strategic goal setting summits.

• Organizer and owner of cross functional department team alignment for onboarding new retailers 

  • operational cost assessments 

  • negotiation of operational requirements and waivers (packaging, ticketing, packing, shipping, distribution)

  • primary compliance contact for retailer life cycle and change management 

• Proficient and strategic problem solver identifying action plans and sustainable processes, key stakeholder responsibility, analysis of KPI’s utilizing Power BI, and timeline follow through

• Process creator and facilitator for managing physical product MSRP changes at factory, in transit, and inventory stock based on specific launch timelines

• Responsible for executing the acquisition of soccer ball box packaging for PUMA brand ambassador Christian Pulisic and Neymar da Silva Santos Jr in strategic timelines for retail market launches.

• Digitization of customer manuals, profiles, and vendor agreements into a global SharePoint repository housing two decades of retailer specific documents for shared access and transparency across the company.

• Creation and distribution of customer profiles to internal relevant teams (warehouse and factory, account services, EDI, credit, and legal)

• Key stakeholder for ERP and Warehouse Management system upgrade coding and testing

• Co-implementor of RFID integrated labeling for all product supply for US and Canada markets.

• Effective and efficient leader of lean teams

• Skilled at creation of PowerPoint decks and presenting to groups and senior leaders

• Recipient of positive value employee award.

• 24-year member of Retail Value Chain Federation (RVCF) engaging with retailers and industry competitors for standards alignment and networking

• SIOP member – Society for Industrial and Organizational Psychologists

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Recognizing the power of effective teams and positive employee motivation on productivity, in 2024 Michelle completed a master’s degree in industrial & organizational psychology focusing on collaborations, employee value, leadership skills, and organizational consulting strengthening her experience in the corporate environment with education.

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Michelle resides in Worcester MA with her husband and her growing family nearby. A hard-core Patriots football fan, she also loves nature, animals, paint by number, and frequent visits to see her Maine family. Always up for a new challenge, she completed the Disney Marathon in 2016 and hiked the summit of Mt. Whitney in California.